Special Promotions

Nuna Rava Convertible Car Seat - Granite
RM  2,299.00  1,799.00  
Promotion ends:
Nuna Rava Convertible Car Seat - Frost
RM  2,299.00  1,799.00  
Promotion ends:
Egg Quail Stroller Quantum Grey On Chassis
RM  2,499.00  1,999.00  
Promotion ends:

Return Policy

Return of Defective / Faulty / Incorrect products received


  • Please inform the Customer Service Team at or whatsapp us at 016-6535300 upon receipt of such product(s) and these product(s) should be returned as a whole (not the defective part alone, unless it has been consulted with the Customer Service team) within 7 working days from date of receipt.
  • An exchange will be done if the item(s) sent to you is defective / faulty / incorrect within 7 working days, upon receipt and verification from us. This is subject to availability of stock on hand. We will reimburse normal postage for defected / faulty / incorrect item(s) sent. Should there be no stock available at the time of exchange, customers can keep credit until the next shipment arises or use the credit for a different product. 
  • Items returned will only be accepted if they are in their original condition, unused and with original packaging. Jumping Baby Jacks has the right to decline an exchange if the item is not in it's original packaging when returned.
  • Jumping Baby Jacks will not be responsible if your shipment is lost during the return transit.
  • If you wish to return an item, that is not due to the following nature: defective, faulty or incorrect; there will be a 2% handling fees surcharge.
  • No returns allowed if warranty has been registered. 
  • No cash refund policy.
  • Jumping Baby Jacks will not be liable should you purchase our product(s) from any third party. We will not entertain any such request for exchange.

Please return your purchase to the following address:

Jumping Baby Jacks 

88, Jalan Mahogani 1, Bandar Botanic, 41200 Klang, Selangor

Attn: JBJReturns

We are always here to help, if you have questions, please contact our customer service team at 016-6535300.